Logging In

  • Accounts are created by the allocation agent on request.
    • Enter your username and password. If you enter an incorrect password three times consecutively, your account will be locked. Contact to have it unlocked.
      • When you have logged in, your name is displayed at the top of the screen.
        • If you forget your password, you can request a new one using the Forgotten Password? link and supplying your email address. A link will then be sent to you by email which will allow you to reset your password.


        • Use the preferences screen to alter your details and to change your password.


          A minimum password length of seven characters, consisting of at least three of the following character sets is required:

        • lowercase characters (a-z);
        • uppercase characters (A-Z);
        • digits (0-9); and
        • punctuation and special characters (-=[]\;',./!@#$%^&*()_+{}|:"<>?).
        • Most recent 8 passwords may not be reused

          Logging Out

        • Click the logout link at the top right of the page.
        • You will be logged out automatically after 15 minutes of inactivity.

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